To ensure a smooth and enjoyable learning experience, I've put together a refunds policy that's fair, flexible, and friendly.

¡Hola!

I am committed to helping you achieve your Spanish goals. To ensure a smooth and enjoyable learning experience, I’ve put together a refunds policy that’s fair, flexible, and friendly.

Cancellation Policy

I understand that life can be unpredictable, and sometimes you might need to cancel a lesson. However, to ensure I can continue to provide you with the best possible service, we have a 48-hour cancellation window. If you need to cancel a lesson, please do so at least 48 hours in advance. If you cancel within this timeframe, I’ll work with you to reschedule or provide a refund.

No-Show Policy:

I know that sometimes things come up, and you might not be able to make it to a lesson. Unfortunately, if you’re a no-show without prior notice, I won’t be able to provide a refund. I’m here to help you learn, and I need your commitment to make the most of our time together.

Refund Policy:

If you need to cancel a lesson within the 48-hour window, I’ll provide a full refund or work with you to reschedule. If you’re a no-show, I won’t be able to offer a refund.

Exceptions:

In exceptional circumstances, such as a family emergency or serious illness, I may consider a refund or reschedule. Please contact me to discuss your situation, and I’ll do my best to accommodate your needs.

What You Can Expect:

I’m dedicated to providing you with an exceptional learning experience and committed to helping you achieve your Spanish goals. With the refunds policy, you can focus on your learning, knowing that I’ve got your back.

Questions or Concerns:

If you have any questions or concerns about my refund policy, please don’t hesitate to reach out. I’m here to help and want to ensure you have a positive experience.

¡Que tengas un día increíble!

Best regards,
Javier